Support
Frequently Asked Questions
Does BiiPTV media player contain channels and where can I get a playlist?
No, the BiiPTV application does not contain any channels and no information is provided about where to get channels or channel packages. In addition, application developers are not responsible for the content uploaded to BiiPTV.
My MAC address changed after switching to a different connection type (Wifi / LAN)
Each TV has 2 MAC addresses (1st is WiFi, 2nd is Ethernet) and a 2nd MAC is activated automatically after you switch to another connection type and restart BiiPTV. MAC address is unique for every TV and cannot be changed manually.
How can I get my money back for the unwanted MAC address when I make a payment with 2 different MAC addresses?
You can reclaim the incorrectly paid MAC address within 14 days.
Can I pay more than once for a MAC address?
No, you can only pay once for your MAC address.
What happens if I upload a wrong M3U list?
If you upload a non-working list, the app will warn you.